28/11 twentyeighteleven

Services & pricing

Fixed prices.
Working systems.
No decks.

Every engagement is fixed-scope and fixed-price: quoted as a number, never hourly. The prices are on this page because qualifying each other's budgets over three discovery calls is a waste of your time and ours. Most buyers start with the S$999 Audit, then move into Managed AI Agents. The other offers exist for teams that need a different entry point.

00

AI Opportunity Call

30 minutes, free

Free qualification, not a pitch

Who it's for

Anyone who suspects AI could help but wants to sanity-check one workflow before paying for anything.

What's included

  • Thirty minutes on one workflow, not a pitch
  • An honest read on whether it is worth automating
  • A rough ROI signal and whether the work is likely grant-eligible
  • A clear pointer to the right next step, usually the Audit

The outcome

You leave knowing whether your workflow is worth an Audit, whether or not we ever work together.

01

AI Opportunity Audit

7 to 10 business days

S$999 paid diagnostic, fixed fee Credited to month one of Managed AI Agents within 30 days

Who it's for

Businesses ready to act who want an evidence base first: costed leaks and a build-ready roadmap, not a leap of faith.

What's included

  • Workflow and process mapping: where the hours actually go
  • The time leak costed: recurring work priced in dollars
  • Ranked opportunity list scored by impact and difficulty
  • Systems and data-access check for the first agent
  • The first agent worth running, specced build-ready
  • Grant-eligibility assessment (EDG/PSG and 2026 schemes)

The outcome

A build-ready roadmap and the first agent specced, whether or not we work together.

02

Managed AI Agents

Ongoing, month-to-month

around S$5,000/mo the flagship · from S$2,500/mo The flagship

Who it's for

Businesses that want recurring work run by agents, monitored and improved, with someone accountable.

What's included

  • We build, run, monitor and improve the agents doing real work
  • Intake, quoting, reporting, document processing, support triage, knowledge retrieval and other recurring workflows
  • Human-supervised agents with a QA gate before anything goes customer-facing
  • Performance reporting in numbers your leadership reads
  • Runbooks and an improvement backlog, reviewed monthly
  • Someone accountable when the model, workflow or business changes

The outcome

Recurring work taken off your team every month, by agents that compound instead of decaying. Month-to-month, no lock-in.

03

Agent Build Sprint

2–4 weeks, fixed scope

S$7,000–18,000 optional fixed-scope build Optional · free prototype before you pay

Who it's for

Teams with one workflow to ship who are not ready for monthly managed operations. Optional, not the centre of gravity.

What's included

  • One production agent, customer-facing (enquiries, quoting, intake) or internal (ops, knowledge, reporting)
  • A free working prototype on your real data BEFORE you pay the build fee. No prototype you are happy with, no invoice
  • Integration with one or two of your existing systems
  • Multilingual where it matters: English, Mandarin and Malay-capable agents; PDPA-aware scoping from day one
  • Handover, team training and runbook; two weeks of post-launch tuning

The outcome

One working AI agent live on your real data in 2–4 weeks, proven by a prototype before you committed a dollar. Roll into Managed AI Agents when you are ready.

04

AI for Your Team

Half or full day

S$1,500–5,500 grant-aware for eligible SMEs

Who it's for

Teams that need capability, not theory, trained on their own workflows, not generic ChatGPT 101.

What's included

  • Hands-on workshop built around your team’s actual work
  • Custom prompt and playbook pack your team keeps
  • A measurable hours-saved target for the following week
  • 30-day follow-up to make it stick

The outcome

Your team leaves able to use AI on their real work, and saves measurable hours the next week.

05

Fractional AI Lead

3-month minimum

S$5,000–10,000/mo secondary · part-time, embedded

Who it's for

Catch-up corporates under board pressure for an AI plan, who need a senior hand, not a 9-month transformation.

What's included

  • Owns your AI roadmap and reports to leadership/board
  • Runs and oversees builds, hands-on
  • Upskills your internal team as the work happens
  • A lighthouse win your board can see, fast

The outcome

A senior, hands-on AI leader embedded part-time, without the S$300K full-time hire.

Managed AI Agents.
Recurring work, run for you.

This is the centre of gravity. We build, run and improve the agents doing real work in your business, and stay accountable for the result. Tiers are public guidance, not rigid cages: we scope to the workflow, not the SKU.

Starter

from S$2,500/mo

One contained workflow

1 managed agent, monitoring, monthly reporting, light improvements.

Core

around S$5,000/mo

The default serious engagement

2 to 3 agents or one deeper workflow, integrations, weekly monitoring, monthly ROI report, improvement backlog.

Scale

from S$8,000/mo

Multiple teams or higher-risk workflows

Multi-agent operations, stronger governance, more integrations, priority support, leadership reporting.

What you get in month one

  • A workflow map: where the hours go and what the agent will own
  • The first agent live, or a prototype live, depending on access and risk
  • Monitoring and a runbook your team can read
  • A human QA gate before anything goes customer-facing
  • A performance baseline and your first monthly report

What we will not automate

  • High-risk, customer-impacting decisions without human approval
  • Legal, medical or regulated judgement
  • Anything where the business cannot provide safe, scoped access
  • Workflows with no measurable baseline to improve against

The Automation Ladder.

There's an order to AI adoption: skip a rung and you fall. We start you on Rung 1 (fast, visible ROI), then climb.

Rung 1

Intake & Comms

Customer-facing: enquiries, FAQs, bookings, quoting, first-response

Typical first win: An enquiry-responder or quoting agent

Rung 2

Internal Ops

Back-office: document processing, data entry, reporting, knowledge retrieval

Typical first win: An internal knowledge or ops agent

Rung 3

Agentic Workflows

Multi-step autonomous workflows across your systems

Typical first win: End-to-end process automation

This work may be grant-eligible.
We'll help you check, honestly.

EDG: up to ~50% support

The Enterprise Development Grant supports custom consultancy and development projects for eligible SMEs, typically up to ~50%. Our Audit, Build Sprint and Fractional work map most naturally here, subject to your eligibility and current scheme criteria.

400% tax deduction

Budget 2026's Enterprise Innovation Scheme gives a 400% tax deduction on qualifying AI investments (capped S$50K per YA, YA2027–28). Your accountant will want to know about this; ours did.

Up to 90% off training

SkillsFuture Enterprise Credit offsets up to 90% of out-of-pocket training costs until mid-2027, relevant to AI for Your Team and the training inside every Build Sprint.

The honest caveat: grants are "may be eligible", never a guarantee. Anyone promising you a fixed number is guessing. We're practitioners, not grant consultants, but we've navigated these schemes for our own companies and will help you and your accountant check what's actually claimable before you commit a cent. Official sources: GoBusiness / EnterpriseSG.

Our guarantees

01

Free working prototype before you pay. On the Build Sprint, you see your agent running on your real data before the build fee exists. No prototype you're happy with, no invoice.

02

Fixed price, never hourly. Quoted as a number. If we scoped it wrong, that's our cost, not yours. No discounting; we adjust scope instead.

03

You own everything. Prompts, configs, code, docs. No licences back to us, no black boxes, no vendor lock-in.

04

Founder-delivered. The person who scopes your work does your work, not a junior on a big logo's bench.

05

Audit credit-back. Start Managed AI Agents within 30 days and the S$999 Audit fee comes off month one entirely.

06

No upsell into theatre. If the Audit does not reveal at least one sensible agent opportunity with a clear path to ROI, we will say so. Managed AI Agents is month-to-month because lock-in is a design flaw.

Book the S$999 AI Opportunity Audit Run your numbers first